Experts in retail and customer service

Since Criterion was established 20 years ago we have been working alongside some of the UK's biggest retailers to provide leading edge solutions in psychometric testing, assessment centres, learning and development programmes, corporate communications and change management processes.

Companies such as ASDA, Alliance Boots, Argos, The Co-operative and Specsavers have chosen to differentiate themselves from their competitors by implementing powerful solutions that have led to them attracting the best talent, achieving outstanding customer service and acquiring cost savings on an award winning scale.

As winners and finalists in some of the UK's leading business awards including Retail Week and HR Excellence, we continue to develop new products and initiatives that will set our clients apart from the rest. More information on our specific experience and case studies can be found on the following pages:

Retail and customer service recruitment
Retail and customer service learning & development
Retail and corporate communications and change