Retail and customer service learning & development
We have experience in providing a range of solutions for retailers which have produced remarkable improvements to staff retention, motivation and customer service. These include:
- Instore-training modules
- Career development programmes
- Employee surveys
- Team development interventions
Working with front line store staff, senior managers, in-store pharmacists and opticians, these solutions have set clients such as Boots and Specsavers ahead of their competitors and made them more attractive employers to quality candidates and existing talent.
Our retail learning and development clients
What our clients say;
"I always enjoy working with Criterion Partnership, and like their friendly and professional style. They know exactly how to tap into the psychology of our staff and provide inspiring interventions that have produced some outstanding results."
Clare Clark, Head of Offer Development, Alphega Pharmacy UK
